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Time Management |
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Time
management is an essential element of our chauffeured service. It is
our requirement that all of our Team of chauffeur s are at the
collection point at least 15 minutes prior to the booked time. |
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Reliability |
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RCH
work hard to maintain a reliable chauffeur and travel service.
Through the use of the right cars, drivers and good planning,
reliability is never compromised. |
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Privacy |
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Roberts
Car Hire Limited is committed to long term business relationships.
Our Team of chauffeurs are fully aware that what is said or heard in
the car stays in the car. |
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Roberts
Car Hire Limited are committed to protecting your privacy. The
personal information which we hold will be held securely in
accordance with our internal security policy and the law. |
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We
will not transfer any information outside the European Economic
Area. We will only use the information that we collect about you
lawfully (in accordance with the Data Protection Act 1998).
Roberts
Car Hire Limited only collects information about you to process your
quote or booking requests. |
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The
type of information we will collect about you includes: your name,
address, phone number, e-mail address, credit/debit card details.
We
do not store your credit/debit card information once your booking
has been processed.
We
will not e-mail you in the future unless you have given us your
consent and you can be sure that under NO Circumstances will we
divulge your information to any third party. |
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We
will give you the chance to refuse any marketing e-mail from us in
the future. |
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Service |
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RCH
provides a reliable and discreet service, that works as a mirror
image to your in-house standards. We understand the requirement for a
first class, personal business travel service that creates the right
impression to your clients. |
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Our
ability and willingness to adapt to the needs of our clients can be
judged by the quality of our customer base, which includes blue chip
corporations, private individuals, celebrities and charitable organisations. |
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Meet
and Greet |
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Our
Chauffeur will be waiting for you as soon as you enter the arrivals
terminal having arrived when the plane landed A sign board with your
name or company will be held up by our chauffeur for you to recognise. |
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The
Enviroment  |
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Roberts
Car Hire Ltd is actively working to provide a reduced-carbon footprint.
Our
policy is being created and will be adapted to suit world
requirements. Please check for future updates in this regard.
As
an initial step, the Company has already procured diesel-powered
vehicles as part of its fleet as a move to reduce fuel cosumption and
therefore output. |
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View
our Carbon Reduction
Policy. |
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