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Roberts
Car Hire Limited hold the right to refuse booking any online
bookings made with less than a minimum of 24 hours notice.
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If
you would like to book a car with less than 24 hours notice - Please
call our help-line: +44 (0)20 7231 4904.
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Whilst
we will take every measure to ensure that our Chauffeurs are
punctual, you will understand that we cannot accept responsibility
for delays caused by circumstances beyond our control.
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The
Chauffeur will drive at safe and sensible speeds in accordance with
road conditions, traffic and the legal speed limits.
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Clients
are responsible for any damage they cause to the interior and or
exterior of a vehicle on hire to them and will be billed accordingly
for any repair or valet work required in order to reinstate a vehicle
to working order.
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We
may provide subcontracted vehicles occasionally.
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By
supplying your email address you permit to Roberts Car Hire Ltd
contact you via email, in return we promise never to supply your
email to any third party.
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If
there are any changes or variations including extra mileage to the
journeys other than what were agreed at the time of booking, the
client will be charged extras in accordance with the pricing
structure on our website.
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We
reserve the right to change your vehicle or chauffeur at any time if
necessary.
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Every
effort will be made by Roberts Car Hire Ltd to ensure that our
vehicle(s) or Sub-Contractors vehicle(s) arrive on time.
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Our
Chauffeur(s) will travel by the most appropriate route on the day,
unless instructed otherwise by the Customer at the time of booking.
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Roberts
Car Hire Ltd's vehicle(s) and sub-contracted vehicles are fully
insured for passenger and third party claims. However, customer's
properties are carried entirely at their own risk and shall not be
held responsible/liable for any loss/damage to such property.
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Ltd
will keep a lost property book at their office, and will endeavour
to return any lost goods left in our vehicle(s) or subcontracted
vehicle(s) to the customer and its chauffeurs have the right to
refuse to carry any passenger who is thought to be under the
influence of alcohol or drugs and whose behaviour poses a threat
either to the Chauffeur, the vehicle or any other passenger(s).
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Roberts
Car Hire Ltd maintains a strict non-smoking policy in all its
vehicles.
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Nothing
contained in these terms and conditions can affect the Client's'
statutory rights.